Welcome to Crust & Ember Pizzeria (we, us, our). We operate a pizzeria located at 43 Bedford Street, London, WC2E 9HA, United Kingdom. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at oakmeregathering.sbs and place orders for delivery or pickup. Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. What information we collect
We may collect and process the following data about you:
- Contact details: name, postal address, phone number, and any other information you provide when you register for an account or place an order.
- Order information: items you order, delivery address, payment method, and remarks related to your order.
- Technical data: device type, browser, IP address, and pages visited on oakmeregathering.sbs to improve our services and diagnose issues.
- Usage data: how you interact with our website, including time of visit and pages viewed.
- Communications: any correspondence you send us, including feedback, inquiries, or requests.
We do not collect sensitive personal data unless necessary for facilitating your orders or complying with applicable laws.
2. How we use your information
Your information may be used for the following purposes:
- To process and fulfill your orders, including delivery scheduling and payment processing via Crust & Ember Pizzeria-authorized methods.
- To personalize your experience on oakmeregathering.sbs, such as remembering previous orders and preferences.
- To communicate with you about your orders, promotions, and updates. We may send confirmations, receipts, and status notifications.
- To improve our website, services, and customer support, including diagnosing technical issues and enhancing security.
- To comply with legal obligations, resolve disputes, and enforce our terms of service.
3. Legal bases for processing (where applicable)
Where required by law, we rely on bases such as your consent, performance of a contract (to fulfill orders), and our legitimate interests in maintaining and improving our services, ensuring security, and communicating with you about your account and orders.
4. Sharing your information
We may share your information with:
- Service providers who assist with order processing, payment processing, delivery, marketing, and website analytics, under written agreements that protect your information.
- Affiliates or partners involved in fulfilling your orders, where necessary.
- Authorities or other third parties as required by law or to protect our rights, safety, or property.
We require those parties to keep your information confidential and to use it only for the purposes described in this policy.
5. Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, analyze site usage, and deliver a better experience. You can control cookies through your browser settings. Some features of oakmeregathering.sbs may not function properly if cookies are disabled. We may also use similar technologies, such as local storage, to improve performance and personalize content, while ensuring privacy and security.
6. Data retention
We retain your personal data only for as long as necessary to provide our services and to comply with legal obligations. We assess retention periods based on the type of data, the purpose of processing, and legal requirements. When data is no longer needed, we securely delete or anonymize it.
7. Security
We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is perfectly secure, we regularly review our data protection practices and respond promptly to security incidents.
8. International transfers
If you are located outside [country], we may transfer your information to London or other locations where our service providers operate. We will use safeguards required by law to protect your data during such transfers.
9. Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
10. Your rights
You may have rights under applicable data protection laws, including access, correction, deletion, restriction of processing, objection to processing, and data portability. You may also opt out of marketing communications. To exercise these rights, contact us at +44 20 7946 0958 or via oakmeregathering.sbs. We will respond in accordance with applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on oakmeregathering.sbs and, if required, by providing notice through other appropriate means. Your continued use of our services after the changes take effect constitutes your acceptance of the updated policy. Last updated: [[Last_updated]]
12. How to contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +44 20 7946 0958 or visit oakmeregathering.sbs. You may also write to us at our physical address: 43 Bedford Street, London, WC2E 9HA, United Kingdom.